Shipping Policy

Welcome to Ambreyas. We are committed to delivering your favorite fragrances, perfumes, and oud products safely and efficiently. Please review our shipping policy below for details regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times may vary depending on your location:

  • Domestic Orders: 3–7 business days
  • International Orders: 7–21 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Charges

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been dispatched, you will receive tracking details via email. Tracking information may take up to 24–48 hours to become active after shipment.

International Shipping

We proudly ship to selected international destinations. Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.

Ambreyas is not responsible for delays caused by customs processing.

Incorrect Shipping Information

Please ensure that all shipping information is accurate before placing your order. Ambreyas cannot be held responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and assist in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team.

Ambreyas
Premium Scents, Perfumes & Oud Collections